User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

choose whether or not to have the Beep sound for silent monitoring and coaching

When participating in a silent monitoring or coaching call, the Beep sound heard by the agent is so loud that the customer cannot hear you for about 2 seconds.

I would like the beep sound to be shorter and less loud or there needs to be a setting that allows me to select whether or not to have the beep sound.

  • Guest
  • Mar 26 2024
  • Planned