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Webex CC - Combine the full administrator and supervisor roles.

Problem Description:
Full-admin can set general users and read-only admin as "Premium Agent - Supervisor Role".

However, full-admin cannot set himself or other full-admins as "Premium Agent - Supervisor Role"

Enhancement Request:

There is likely business logic or possible limitations that prevent such a combination of roles that the customer wants.

Please consider "If can combine the full administrator and supervisor roles?"

  • Yu Zhou
  • Mar 28 2024
  • Yu Zhou commented
    20 May 01:08am

    I would like to add one point.

    As a customer operational rule, full administrators are given the supervisor role for management.

    Failure to implement the desired functionality above will have a business impact on the customer's operations, so please consider implementing it as soon as possible.