User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Log In & Out of Individual Teams & Skill Profiles

At the moment an agent can make themselves available on a skill basis, ie an agent needs to stop being presented with voice contacts and only accept chat contacts for a period of time

  • Guest
  • Apr 2 2024
Contact Center

Related ideas

 
Terms of Service Privacy Policy Cookie Policy Trademarks Feedback

©2020 Cisco and/or its affiliates. All rights reserved.