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Call Intercept should permit a change on the "Press 0" message option.

The customer was configuring this feature so he would be able to activate the custom message and press zero for the destination, so he can record whatever message he wants, the intercept is to say they are closed/opening late/closing early/out to lunch/whatever…then, he wants to “forward” the call to the destination configured.

This way, options appear to have a misleading message with a "press zero for the new location" message or have all calls “dead end” at this intercept. Neither is ideal.

  • Angelica Gomora
  • Apr 4 2024
  • Planned