WebexCalling's silent monitoring and | User Community Feedback

WebexCalling's silent monitoring and coaching features to cover general calls, not just call queues.

I would like the silent monitoring and coaching feature to be available for haunts and regular calls. I would like it to be available for monitoring of one person by multiple people, one-on-one coaching of newcomers and sharing of problems.

Guest
Apr 17 2024
Will not implement

Calling: Webex Calling

Comments (1)
Votes (16)

Post comment

Guest commented

24 Apr 08:44

Please give me the reason?

×
Attachments Open full size

User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

WebexCalling's silent monitoring and coaching features to cover general calls, not just call queues.

Related ideas

WebexCalling's silent monitoring and coaching features to cover general calls, not just call queues.

Attachments Open full size

Identify yourself with your email address

Related ideas