Establish correlation between | User Community Feedback

Establish correlation between Conference/Call IDs of MS Teams meeting participants

Video endpoints connected to the same MS Teams meeting are currently treated as individual calls/conferences with their very own call ID. This makes it impossible to have an overall view or summary of a meeting that participants connecting via CVI/VIMT.

At this time, if we look at a specific call on Control Hub (e.g. based on user reports of an issue affecting a device) and it turns out to be a MS Teams call, the participants of said call will be listed as "MS_Teams_X" and will have no metrics or other identifiers available. Without knowing what other video endpoints connected to the same call (e.g. from the end user reporting the issue), there is practically no way of finding out, even if the other endpoints are within/from the same organization on Control Hub.

What we're looking for is a method to correlate those call IDs/sessions that belong to the conference call (e.g. based on video ID of the MS Teams meeting), to give an overall, holistic view of all the parties joining said call.