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Unable to Answer call through Webex app when selecting Non-Primary device under "Connect to a device"

When you call extension or DID for a user you are not presented with "Answer" button on webex app when selecting non-primary device under "Connect to a device" on Webex app. Answer key is present when you pair it with Primary device on WxC.


Use case

1) Why make the functionality limited on Primary phone when user can have multiple phones associated to them?

2) What happen to uses who roam, why different functionality based on what phone you have connected to.

  • Jitender Bhandari
  • May 14 2024
  • Future consideration