User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Stop chat(IM) service if IM&Presence Server does not reach Compliance DB

Logging messages will be guaranteed. Reachability of compliance DB (PostgreSL/Oracle) DB is critical for us. If any reasons, IM&Presence cluster does not reach compliance DB, jabber should not send/receive chat messages. This can be introduced as an optional feature in IM&Presence Server GUI.Another option can be, keeping the messages for 1 day inside the IM&Presence server not to make service outage.BR.

  • Guest
  • Nov 6 2020
  • Will not implement