User Community Feedback

The customer is reporting: "It looks like only CH administrators can access the reports for Customer Experience. I would like to create a scheduled report to send to the supervisors of each team in CE, but looks like I can only schedule it to send to myself and there is no filtering for queues or agents when creating the report. Is this possible in Webex?"

• Having a tool that filters the information from (caller, callee, number, extension, queues, agents, time, date, etc.) for the Schedule reports can be a very helpful feature for customers.

• The Schedule reports should have the option to send these reports to another user on the organization or an alternative email.