User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

User Experience is undesirable between Webex Calling and MS Teams Call Plug In

Webex Calling plug in should be fully integrated into MS Teams App.

Background:

Webex Calling still uses cross launch (floating window experience) for the MS Teams plug in, which brings the Webex App to the front of the user screen.

The user then has multiple solutions open rather than Webex Calling plug in being fully integrated in MS Teams.

This is frustrating users as the operability is undesirable.

  • Mariana Castaneda
  • Jun 3 2024