Add automatic "organization contacts" | User Community Feedback

Add automatic "organization contacts" synchronization from external source

Our customer asked us to synchronize the webex control hub organizations contacts (external contacts) with a Dynamics 365 source.

Even when using Webex APIs, the synchronization can not keep track of the contact source, which makes it difficult to mix manually added contacts (from Webex Control Hub) and automatically imported contacts.

The Webex SCIM API is not allowing organization contact import (yet), but could be a good example for organization contact admin API evolution (add "externalId" field to each contact)