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Control Hub email alerts to show the actual device & model that faulted.

When a device within Control Hub creates an alert, and an email is triggered. The email does not have what device/model actually triggered the event.

There is a field "Device Name" which currently shows the Workspace Name (room), not the device name.


The fields should be

"Workspace" = Workspace name

"Device Name" = Device or Model name

  • Gareth Sheard
  • Jul 1 2024
  • Guest commented
    02 Jul 00:38

    Thank you for raising this very valid point Gareth. This almost feels like a bug!

    Having this correct would be very beneficial to our organisation.