User Community Feedback

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Enable individual control of download recording

Due to consideration of DLP, downloading of recording is disable for all user. There is no option for us to allow an exception to grant to some users.

We would like to have individual controls of downloading recordings

  • Guest
  • May 21 2020
  • Future consideration
  • Guest commented
    23 Dec, 2020 03:33pm

    I agree there should be an option to enable downloads for users under an exception basis and designated administrators. It shouldn't require offload to a separate content management or DLP platform service exceptions efficiently.

  • Guest commented
    15 Oct, 2020 11:18pm

    Actually, I will add one further option, add "download access" so it can be assigned on a "per host" basis

  • Guest commented
    16 Jul, 2020 01:06am

    I have reached out to Webex several times about this issue. We currently have prevent downloading of meeting/event/and training center recordings.

    It is frustrating that as a System Administrator, I cannot download the recording for a host without going to the settings, uncheck Meeting and/or Event near Prevent Downloading to allow me to download the recording and then click Update. Now I have to go to the Recording Management and download the recording and then jump back into the settings and go back and check Meetings and/or Event under Prevent Downloading and Update again. Very frustrating. It is such a time waster when the host should be able to download their "own" recordings. Sometimes I receive a request 1 or 2 times a day others times it could be 5 times a day.

    Add a setting in System Administration:

    __ Host only download access (only host can download recordings)

    __ Site download access (anyone can download recordings)

    Systems Administrators should have this access by default./unrestricted.