User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Hunt group to Jabber mobile

Hunt Group login/logout is not supported on Jabber being run on mobile devices.
We wish to use Jabber on mobile devices for disaster recovery purposes, however they cannot log into or out of hunt groups on the mobile client. Even if a given phone device (BOT/TAB/TCT) has the "logged into hunt group" option ticked, the source of calls is not identified either - all appear to be direct, even if they are diverted from another number first or delivered via a hunt group.
Desktop phones (e.g., 7841/8841) and the full-blown Windows Jabber client show that the call has been forwarded/diverted from another number, so that it can be answered appropriately.

  • Guest
  • Nov 6 2020
  • Will not implement
  • Admin
    Jefferson Lu commented
    7 Dec, 2020 06:32am

    This is already supported in our Webex App with UCM calling, please migrate to use our Webex App