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Unity Connection Holiday message central

Better use of Holiday schedules in Unity Connection/nTime savings We have 3000 voicemail inboxes.I use 8-10 different holiday schedules - although the days vary very little.I would love to have a generic GREETING/WAV file defined in the holiday itself.Currently, I must go to each mailbox/call handler, and tell it what Holiday greeting to play.For Thanksgiving, I have to change all the holiday greetings.For Christmas, I have to change all the holiday greetings.For Martin Luther King Jr. holiday, I have to change all the holiday greetings.We're government, so we get lots of holidays... and lots of work!It would be EASIER, and smarter, to have the greeting at the Holiday Schedule level to play.In schedule 1, Thanksgiving Holiday - play Thanksg1.wavIn schedule 1, Christmas Holiday - Play XMas1.wavIn schedule 2, Thanksgiving Holiday - play Thanksg2.wavIn schedule 2, Christmas Holiday - Play XMas2,wavThis will allow for a generic holiday greeting to be played for ALL the users of a certain holiday schedule.And it would be great if it could be setup to play the generic greeting UNLESS there is a holiday greeting specified.

  • Guest
  • Nov 7 2020
  • Not likely to implement
  • Rikard Krvaric commented
    20 Sep, 2021 05:24pm

    Just cleaning this up, so it looks better, and is easier to read:


    Better use of Holiday schedules in Unity Connection/Time savings

    We have 3000 voicemail inboxes.

    I use 8-10 different holiday schedules - although the days vary very little.

    I would love to have a generic GREETING/WAV file defined in the holiday itself.

    Currently, I must go to each mailbox/call handler, and tell it what Holiday greeting to play.

    For Thanksgiving, I have to change all the holiday greetings.

    For Christmas, I have to change all the holiday greetings.

    For Martin Luther King Jr. holiday, I have to change all the holiday greetings.

    We're government, so we get lots of holidays... and lots of work!


    It would be EASIER, and smarter, to have the greeting at the Holiday Schedule level to play.

    • In schedule 1, Thanksgiving Holiday - play Thanksg1.wav

    • In schedule 1, Christmas Holiday - Play XMas1.wav

    • In schedule 2, Thanksgiving Holiday - play Thanksg2.wav

    • In schedule 2, Christmas Holiday - Play XMas2,wav


    This will allow for a generic holiday greeting to be played for ALL the users of a certain holiday schedule. And it would be great if it could be setup to play the generic greeting UNLESS there is a holiday greeting specified.