User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Unity - Last Redirecting Number PER MBox or CallHandler

Everyone has run into the Last Redirecting Number issue, and solution to change the setting for everyone.
System Settings Advanced Conversations (Use Last (Rather than First) Redirecting Number
Call to Phone A fwds to Phone B - but Unity Connection plays Phone A Voicemail (based on the Called Number).
Would be nice if you could change that setting PER Mailbox or Call Handler, especially for Agents on vacation needing to send their calls to HuntGroup or UCCX, then get the Destination VMail Box.

  • Guest
  • Nov 7 2020
  • Will not implement
  • Guest commented
    September 20, 2021 13:55

    +1 for per mailbox / callHandler