User Community Feedback
Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.
NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.
Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.
NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.
This function is still not supported. If the user has screenshared first and then initiated a call. it gives error to end call before making another call. It won't allow to initiate call on other devices also.
During the screenshare it doesn't provide use of microphone and speakers.
this issue is present in all devices, Softphone desktop, iPhone, iPAD, Android from what we know.
And this is a functionality that all IT or Helpdesk need when their clients are on meeting with someone else and they are experiencing issues during ongoing calls.
helpdesk cannot request screenshare, and IT client cannot screenshare because they are on an ongoing call with someone else and experiencing issues.
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This function is supported already, if it doesn't work, please report a problem with logs
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