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Webex Teams should allow forwarding of voicemail to another mailbox

This feature is available in Jabber:

This would make the transition from Jabber to Webex Teams easier.

  • Guest
  • Nov 16 2020
  • Planned
  • Guest commented
    15 Apr 12:39pm

    Looking for an update on this for cloud calling. We no longer utilize CUCM and Unity and are fully using cloud calling. Forwarding voicemails is cumbersome at best using the audio menu after calling into the voicemail system. Being able to forward voicemails to another user's extension or email address from the desktop app is a highly requested feature and one that users were accustomed to using Jabber and Unity. Please update on where this stands for cloud calling.

  • Guest commented
    11 Apr, 2023 06:59pm

    We need this for the cloud, as well. We no longer have UCM and your cloud calling customers need to be able to forward voicemails in the Webex App.

  • Guest commented
    14 Feb, 2023 03:20pm

    This is also badly needed on the cloud offerings. We don't have UCM, but still need calling features!

  • Admin
    Chenggang Tang commented
    14 Feb, 2023 05:46am

    For UCM Calling, "Forwarding Voicemail" and "Reply Voicemail" will be in Q3 CY2023.

  • Guest commented
    6 Feb, 2023 08:59pm

    Please provide an update on when this feature addition is planned.

  • Guest commented
    18 Jan, 2023 08:56pm

    It is now 1/18/2023 - Still not available. I am so tired of Cisco promising things and then not delivering. In a time where MS Teams is making inroads on Webex clients, I would think Cisco would be interested in keeping their install base happy. Come on folks, this was available in Jabber! How about giving your customers what they need instead of what you think we "might" want.

  • Guest commented
    14 Sep, 2022 02:15pm

    This was set for 2021. We are almost at the end of 2022. Any further update for this?

  • Guest commented
    13 Sep, 2022 01:18pm

    There are a few of entries for this same request so the total number of requests to engineering is not being properly represented. It's not 27 votes, it's more like 75+ and one of the highest requested by this forum. There are quite a few people who are asking for this and the request is YEARS old with a plethora of sites and information on this request. How has this this not been addressed yet? If feedback channels are listened to then this should have some roadmap entry after 2+ years of being requested by the user community.

  • Guest commented
    6 Sep, 2022 08:55pm

    Do we have an updated timeline on when this will be available?

  • Guest commented
    6 Sep, 2022 03:01pm

    Chenggang Tang - Any update on when we can expect the Webex App to support the forwarding of voicemail?

  • Guest commented
    6 Sep, 2022 02:59pm

    The few times you get an important voicemail nowadays, it is important to be able to forward it. The lack of basics like this are getting people to ask us to look at MS Teams. Please escalate this (and Alert when Available).

  • Patrick Clark commented
    2 Aug, 2022 12:34pm

    Is there an updated timeline on when this will be implemented?

  • Jay Blattner commented
    27 Jul, 2022 03:16pm

    Any movement on this update? Several users requesting this feature back like Jabber had.

  • Guest commented
    21 Mar, 2022 10:41pm

    It is March 2022 and this feature is still not available although it was planned for 2021 according to the 28 May post. Is there an update on when this feature will be available???

  • Admin
    Chenggang Tang commented
    28 May, 2021 06:53am

    In this year.

  • Guest commented
    12 May, 2021 03:55pm

    Can someone provide a timeline for this feature?

  • Admin
    Chenggang Tang commented
    5 Feb, 2021 09:23am

    Hi Cory, we do have this in our backlog, will implement that soon.