User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Display call-in details (Access code and Attendee ID) even if meeting hasn't started, and allow users stay on-hold in the call

  • Why it's useful? It allows attendee callers to be on-time for their meeting. I have to wait for the host to open the meeting so I can see the call-in details, then find country call-in phone number, type number by number access code and attendee ID....by then, it's being already a minute later joining audio. Very very frustrating, I don't want people to be waiting for me to join audio, specially if the meeting is with a high-level executive who can meet for 5 minutes only.

  • Who would benefit? Users who want to (or can only) call-in.

  • How should it work? Let me do all the set-up by displaying all the call-in information, if meeting has not being opened yet, put me on hold on the phone and open it automatically as the host opens the meeting.

One more thing... a brutal honest user feedback: Webex user experience sucks! Please benchmark with Zoom and implement design thinking into your product. Until then, I will not recommend Webex to anybody.

  • Guest
  • Nov 16 2020