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Hardware acceleration for video' setting within Webex Meetings not available on workstations w/ dedicated nVidia graphics cards.

Hardware acceleration for video' setting within Webex Meetings not available on workstations w/ dedicated nVidia graphics cards.
  • Nosaiba Khresat
  • Nov 23 2020
  • Need more info
  • Guest commented
    October 16, 2023 21:11

    According to several Webex documents (e.g. https://help.webex.com/en-us/article/1dxssb/Select-video-settings-for-Webex-Meetings-and-Webex-Webinars) NVidia GPUs (and AMD for that matter) are not supported for Webex, only Intel GPUs. Not sure why this restriction. The Nvidia GPU is much more powerful and has its own memory allocated. I ran across this a couple of years ago and thought Cisco would have done something about it by now. Any insight on this would be helpful.

  • Guest commented
    December 07, 2020 03:10

    What other types of Windows PC will not support "hardware acceleration for video"? Celeron, core i3, i5, i7?