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Ability to Reassign Meetings for Terminated Employees

We really need the ability to reassign meetings hosted by terminated employees, similar to the reassign feature in Events. When an employee leaves the company, the only way to cancel or change their previously scheduled meetings in Webex is to sign in as them, which requires their account be active, creating a security issue. This is especially a concern in companies with SSO tied to their Active Directory, as it requires the Active Directory account stay active. It would be much easier, and safer, to be able to have our Webex administrators reassign any meetings to the person assuming those duties and/or cancel them outright. This administrative functionality would make the termination process much smoother for companies.

  • Rose Kucharczyk
  • Dec 1 2020
  • Shipped
  • Mar 3, 2023

    Admin response

    In Control Hub, administrators can reassign meeting hosts for scheduled meetings or webinars. For some reason, the previous meeting host cannot manage the scheduled meeting (for example, a host user leaves the company) and they want to keep the scheduled meetings. In this case, the administrator can find a meeting by the host's email or meeting number and reassign it to a new meeting host. At this stage, the administrator can reassign the meeting scheduled from the Webex website. For other types of meetings, we will support in the next releases.

  • Guest commented
    21 Sep, 2023 10:31am

    Hi,
    while there is now an API for reassigne a new meeting host, it is not supported for Meetings scheduled from Outlook.
    But for our staff it is the common way to schedule meetings.

    What about that use case?

  • Guest commented
    11 Jan, 2022 01:43pm

    This feature is done very well with Zoom. Please enable this.

  • Elaina Northuis commented
    4 Jan, 2022 01:49pm

    I agree with this. It should be similar to how we can reassign Events sessions as an Admin to a new host.

  • Scott Shipley commented
    5 May, 2021 08:41pm

    I agree, this has been a long time issue and causes phantom old meetings.

  • Guest commented
    11 Mar, 2021 08:13pm

    I second this as we require the same feature!