User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Sync Nested Groups with AD connector

We use the Active Directory connector to sync Distribution groups into Control Hub. However, the groups in Control Hub only show users who are Direct Members of the group. We use a lot of Nested groups in our Distribtion Group Structure, but that does not carry over to Control Hub.

  • Guest
  • Jan 6 2021
  • Future consideration
  • Guest commented
    19 Feb 02:43pm

    This is important

  • Guest commented
    10 Aug, 2023 01:58pm

    I am at a total loss as to why this is STILL this way. This is a HUGE barrier to migration / adoption of Webex & is making competing products that can handle such a simple & native feature of AD more desirable by customers.

  • Robin Honeyman commented
    30 May, 2023 01:34pm

    Is this still the case?

  • Guest commented
    24 May, 2022 01:45pm

    I'm at a loss as to how something that has been a feature of Active Directory for years is not supported.