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Limit editing of meetings created in Webex Education Connector via the Webex web page

Similar to meetings created in Outlook have a symbol indicating that is how the meeting was created and some options are not available, the same should be true for meetings created in the Education Connector.

We have had many instructors create a meeting in Canvas via the Education Connector, then go to <site>.webex.com to change settings. When they change the password, this breaks the ability for students to join from Canvas.

  • Guest
  • May 4 2020
  • Future consideration
  • Ron Stroh commented
    December 14, 2023 16:50

    Currently, when a meeting is created in Canvas, if it is deleted in Canvas, it is removed successfully from the course and from the user's account in Webex. However, if it is deleted in their Webex account, the meeting remains orphaned in the course in Canvas since the WEC feed is only one-way. This leads to students trying to access meetings that don't exist and gets even more confusing if the instructor creates new meetings. We have given our users instruction that includes only administering these meetings in the course in Canvas to avoid these issues, but we can't catch everyone and thus we get several instances of this weekly. If the WEC could either handle meetings deleted from the Webex account to remove them from Canvas or perhaps provide a warning or notice for those types of meetings in the Webex account that informs the user of the potential issue if they try to administrate these in their Webex account.