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Cleanup old emails showing in "attendees" field for Site Modern View Scheduler

If the same customer is the owner of two domains under the same Webex org and end-users move from 1 domain to the other, the field "Attendees" will continue to suggest the end-user with the old domain in suggestion, in this case, you see the same end-user but twice, 1 with the new domain and 1 with the old domain. This field suggestion is not cleaned up by design by Cisco, according to them, this is working like this.

  • Kevin DURAND
  • Jan 25 2021
  • Not likely to implement
  • May 22, 2021

    Admin response

    The direction of scheduling meetings is from the Webex app scheduler feature where there is only 1 set of users from Webex Identity. There are no duplicates by design. If a user moves between Webex Sites or their email address changes for whatever reason, then it will only be 1 user—there will not be duplicates.