User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Allow Tuning OBTP Meeting Join Time

Currently, when using the Webex Hybrid Calendar service for One Button To Push (OBTP), the meeting shows up on a device 5 minutes before the meeting is scheduled. It would be nice if this time was tunable. For example, confiiguring the OBTP "Join" button to show up 5, 10, or 15 minutes before a meeting would be helpful.

  • Jared Compiano
  • Feb 1 2021
  • Future consideration
  • May 7, 2021

    Admin response

    Might be considered with scheduled webex meetings. The reason it is 5 minutes is for PMR and Space meetings which are permanent meetings that aren't really scheduled. 5 minutes avoids back to back scenarios where attendees could join previous meeting

  • Guest commented
    10 Jan 06:58pm

    This has been a request from time to time with my organization. Learned today about the info in the link below, this met our need on the majority of our devices (those that support the software needed for this to work).,-Desk,-and-

  • Patrick Ingham commented
    2 Oct, 2023 04:07pm

    Being able to change the OBTP to show up on a device earlier would be huge, as a person that is responsible for things to be working correctly in the conference rooms. So many different configurations for presentation come our way and having only 5 minutes to ensure it works can be quite troublesome..

  • Guest commented
    2 Oct, 2023 08:06am

    We have recently migrated from BlueJeans to Webex and always had the join button show up 15 min prior so that's what our staff is used to, for testing and other purposes. Definitely something we are hoping to change in Webex.

  • Shannon Chouinard commented
    20 Jun, 2023 09:47pm

    We have many users who need to test our Boardroom CODEC functionality previous to a very large meeting. We have had ongoing problems getting the CODEC to function at times and it has caused problems for our Executive Staff members and others. Sometimes these meetings are public events. Please add this option with an editable time frame of at least up to 30 minutes, or longer.

  • Luis Gomez Rocandio commented
    8 Jun, 2023 08:51pm

    if can be switched to 10min will be better

  • Matt Wright commented
    5 Jun, 2023 03:01pm

    Another customer reached out today wanting this feature as it is a common request from their employees.

  • Guest commented
    27 Mar, 2023 06:52pm

    I am in favor of this option as well to increase the time from 5 min to 15 or 30 min.

  • Guest commented
    22 Mar, 2023 01:28pm

    we've been waiting quite a while for this feature to be added since the admin response of May 7th, 2021. I, like many here, would find the ability to modify this parameter to be a huge help.

  • Guest commented
    2 Mar, 2023 01:36pm

    Do we have any timeline when this is coming being a future consideration category ?

  • Luis Gallo commented
    11 Feb, 2023 12:44am

    We need these ASAP. Customers love Cisco equipment but with these kind of limitations is really hard some time to keep them in the good side of the force.

  • Guest commented
    17 Jan, 2023 09:49am

    I can't believe there is still not an ability to change this the benefit it would give outweighs any confusion over meetings being available too early.

  • Guest commented
    9 Dec, 2022 07:57pm

    Suppose two meetings are needed to be scheduled back-to-back in the same room. Does the 5-minute join option for the second meeting disable? What happens?

    Ex: 8-9 am meeting can Join at 7:55 am and goes until 9 am.

    Second meetings starts at 9 am. What happens?

    Hopefully that 5-minute join on the second meeting is disabled automatically so as to not disturb the active meeting that goes through 9 am.

  • Guest commented
    3 Oct, 2022 02:46pm

    "The reason it is 5 minutes is for PMR and Space meetings which are permanent meetings that aren't really scheduled. 5 minutes avoids back to back scenarios where attendees could join previous meeting"

    PMR Meetings have controls available to those who use them and those that do should be making it a point to learn to use those controls to prevent people unintentionally joining their meetings early. On the other side of the scenario which you refer to users with Devices who want to use OBTP who are also in situations where they are asked to join early for a "mic check" or other pre-meeting discussions are left with only one option and that is to use the touch interface of the device to enter in the meeting info after they have located the info on another device such as a mobile device or laptop. This is not a great experience and neither is limiting access to a better experience (OBTP) until just 5-minutes before the scheduled meeting time.

    The need for Early OBTP has been stated for well over a year. I don't think concerns over PMR meetings being joined too early are a valid reason to put this feature off.

  • Guest commented
    3 Aug, 2022 09:56pm

    definitely need to allow more options than 5 min. People need to see and join meetings early.

  • Guest commented
    3 Aug, 2022 08:04pm

    Did this ever get changed? This is the dumbest thing ever. Real world scenarios would allow the users to decide when and what meetings they join whenever they want. You're giving VIP's heart attacked when they can't see their whole days schedule. You're also not allowing meeting support techs to verify if outside calendar invites came through correctly.

  • Guest commented
    29 Jul, 2022 05:30pm

    Customer Use case where Execs/PA want to join the meeting ahead of time to prepare before their client joins at the allotted start time.

  • Guest commented
    21 Jul, 2022 07:15pm

    At least up to 30 minutes, please!

  • Anders Solstad commented
    6 Jul, 2022 06:31pm

    please add a 15 minute option

  • vinod gupta commented
    4 Jul, 2022 09:30am

    I think There should be a global option on control hub so that Org can decide whether its 5 min or 15 min or 1 day or Real time.

  • Danny Meyer commented
    24 Jun, 2022 09:16am

    Any news here? I am also hoping for a max 15min. setting.

  • Load older comments
  • +57