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as part of overall Assurance and AIOps support from Cisco it would be really beneficial if Control Hub supported an event model where clients could subscribe for specific data such as video/audio issues
https://help.webex.com/en-us/article/nlxh072/Manage-Alerts-for-Advanced-Diagnostics-and-Troubleshooting-in-Control-Hub
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Performance reports should also be available to determine where issues are arising. eg. video packet loss
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