User Community Feedback

For the hardware like Cisco codecs, receiving multiple streams, we should have an option to TAG/MARK interesting Video participants, hide non Video ones, or follow what host of the meeting is doing (locking the video). I wonder why this wasn't implemented yet for codecs (only for the Webex APP) - when the reported ideas are from 2020.

For me, the critical functionality is the ability to hide non-video participants in Webex recordings. I have watched many Webex recordings where the screen is full of gray boxes/names - a very poor viewer experience. If this functionality has been activated, I would appreciate that info!

I must open meetings on my iPad in addition to the Webex Desk Pro just to see video participants. It would be great to see this feature released soon.

this is a really critical feature that needs to be added to the Room/Desk series devices so we have consistent experiences for all users regardless of connections.

Yes, please make this feature available. There is little value in seeing empty boxes when more video participants are hiding in the backgroud.

As well relevant for political entities like parliaments. Very often meeting and debates held virutally with appropriate projection based on video devices. Hence to see lot of grey fields is not encouraging people.

I'm a software trainer and I HATE the box that blocks my screen. I even move it to my second monitor but it's still there, my initials in a box covering the software I'm teaching.

its stupid having a box there when there isnt any transmission of video but taking up a space on the screen. there should be an option to turn off that box since its not using just like how chat is.

it should be chatbox to appear constant if really needed.

as host of a Webex Event I would like to able to hide a panelist who has video off (hide non video participants which is currently greyed out in Events).

The host should be able to turn Hide Non-Participant video for all or make it a default setting as most people don't want to see initials. Participant list will show who is on a meeting or not.

When is this scheduled to be released?

Current functionality: Non video participants can be hidden. View > Hide non video participants

Required functionality: Instead of View > "hide non video participants". Default should be display ONLY VIDEO participants and make a change in View > "Unhide non-video participants"

I need the ability to hide thumbnails when we run events with participants from different organisations - I don't want participants to see one another, nor to see the number of people in the meeting. Really surprised that thumbnails cannot be switched off. This feature is the #1 concern for us - without it, I will have to look at other vendors.

I would like to see priority for video participants over non-video on the second output of a device. This gives confidence to in-room participants that video participants are participating. This would also improve production quality for televised proceedings without showing initials.

Users can do this now, but the host should be able to set it for everyone in a meeting.

As host we should have more capabilities to set or adjust the default view dependent on each meeting since their needs vary from meeting to meeting.

A MUST in the next release as our users have now pressurising us to switch to Zoom

Having the same problems. I share the comment that if you hide a participant list, you shouldn't see thumbnails either. I have spent time looking for a seemingly logical but non-existent host toggle to remove the video thumbnails altogether. Better for layout, use of space, and especially the privacy of invited guests.

Hi - I am requesting this on behalf of Toronto Clerks Secretariat, and Toronto City Council.

We NEED to be able to choose which thumbnails can be shown or not shown in grid view as it affects the final display for council discussions.

We are also going through our CRM and Account Exec, but for the record this is a much needed feature for Enterprise customers who need a little more layout nuance.

Simply having a host toggle option to remove thumbnails form visibility would be wholly sufficient.

This is critical, as choosing to hide the Participant List in a meeting doesn't carry through to also hide video thumbnails - regardless of whether video is being shared by participants or not. If you hide a participant list, you shouldn't see thumbnails either.