User Community Feedback

I hope that this feature comes soon, as it renders WEBEX obviously not very effective for collaboration on current 2K and 4K monitors.

There is as well a newer post https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-6873

becomes more of an issue every day as more users get larger wider monitors

There's an older story with more votes in https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-2506

One aspect to this is "sharing screens between identically sized monitors is blurry for identical high resolution monitors."

For example, for my colleagues and myself, sender and receiver have 3440x1440 screens. Full screen sharing is shown very blurry on the receiver's side.

One solution might be sharing the resolution "as is". The receiver simply puts "view" to 100% scaling. At 100%, users with
(a) identical resolution monitors will see full screen sharp and crisp view,
(b) lower resolution monitors will see just part of the screen and can pan around while still seeing it sharp (and the option to scale to fit is still available),
(c) higher resolution monitors will see full screen of sender on part of their screen, again sharp and crisp.

Always ensuring that each sender pixel is mapped to the respective receiver pixel.

The solution should be to crop to the shared content rather than transmitting a grey/white background. If I share a small application window on my 4k monitor... before transmitting, crop everything outside of an imaginary rectangle that includes the shared window(s). Not only would this improve things for the people viewing... it would use less bandwidth, or allow additional bandwith for improving the quality of the streamed content.

Dear Jefferson

WebEx is rendering the whole resolution of my monitor, which is also 5120x1440. The application sharing is only very small for the participants with lower resolution and the remaining part of the resolution is filled in black (for dark mode).

Other tools (like Teams / Zoom) only use the resolution of the shared application, why can't Webex do that too?

Thanks

Fabian

This is what it looks like when I share an application.

In Webex Teams, it would automatically selected the resolution of the application, when sharing an application. Now if I share an application, webex takes the resolution of the screen instead of the application.

I think the solution for this case is to share portion of the screen?