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Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.
NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.
@Junyi Thank you! To answer your questions:
Not exactly. A Hunt Group is a CallManager concept for a single phone number called a Hunt Pilot that in turn can reach out to a group of users (the Hunt Group). However because the Hunt Pilot is not a user it therefore is not searchable in Webex like licensed users are. What I want is the ability to manually create customized entries for the search-by-name directory in Webex without consuming a license so all the users in our org can, for instance, search for The Hub by name and call its hunt pilot. Currently this is not possible.
I would expect searching for The Hub to allow it to be called like any user with a phone number. If the user was configured for IM it would also allow starting a direct IM space with them. I would expect the process of adding one of these custom entries to involve specifying the entry's name, phone number, a photo or icon, and some description information.
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Hi, this request looks valuable for us to support. Before i move it to backlog to reivew, i have a few quesitons to clarify.
It looks the Hub is a group with mutiple members. So, it woudl be good if Webex can support group name based search?
When a user search out the group e.g., the Hub, what can the user do consequently? is it going to start a meeting? or making a call?
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