User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

"Use ultrasound" should be disabled by default

The "Use ultrasound" feature in Webex causes a lot of problems on many PC's, interfering with other devices and sound configurations. In our company, and likely many others, the majority of devices will never need or use this feature. It should be disabled by default as most people don't even understand what it does. Alternatively, we should be able to control or disable the setting from Control Hub.

  • Wade Hunter
  • Feb 10 2021
  • Future consideration
  • Adam Baird commented
    22 Sep, 2022 05:31pm

    In addition to defaulting to off there really should be other ways to enable/disable this feature other than to install the client and manually navigate to the setting. This should either be in control or partner hub or available as an installation option.

  • Ed Thrussell commented
    15 Jun, 2021 08:30am

    Agree with this, but have also received complaints that Webex is using the microphone when not on a call. This has raised security/privacy concerns.