User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Option to save Jabber chat history on reset

We have a lot of users(20K+).

Often we need to make reset for Jabber clients. If you make reset all chat history are erased.

It will be great to have option button to save chat history on reset. For all platforms.

Users are very disappoint to lost all information(except persistent chat) every time.

  • Valeriy Tarazanov
  • Feb 11 2021
  • Already exists
  • neil wooloff commented
    1 Aug 07:26am

    i am with Valeriy - where is documents to show how to do this as not able to find anything

  • Guest commented
    22 Sep, 2021 11:29pm

    Like ever IM service you have heard of other than Snapchat saves conversations until the user deletes them. Why Cisco cannot figure this feature out is beyond me.

  • Valeriy Tarazanov commented
    7 May, 2021 08:07am

    If it exist, can you send documentation for this feature?