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Audio issues with Video file sharing in WebEx events/App version 41.2.0

In webex events, when sharing a video, Iphone users couldn't be able to hear the audio of the video in the webex app.

Anyone who is using their computer for video and audio, can hear the video they play, Individuals who are using their phone for the audio (whether it is via dial in or the webex app) cannot hear the Video audio. they can hear presenters,.but not the video audio.

  • Diala Abu Taleb
  • Feb 12 2021
  • Future consideration