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Uploading a transparent image as a virtual background

At the moment, when you upload a transparent png file as a virtual background, with a logo in one corner, Webex will fill in the transparency with a fill colour.

So I have to use a work around software to achieve this effect in my videos. I've attached two photos.


1. With me testing the transparent .png image in the webex preview (as you can see it fills my background in)


2. With me using Open Broadcaster Software as my chosen camera and the virtual background is how I want it to look.


I think this would be very useful for many people who want to add their brand on their video call and not just remove the background.

  • Guest
  • Feb 22 2021
  • Future consideration
  • Andrii Matlavskyi commented
    January 04, 2023 15:01

    We are currently adopting a Hybrid Work model where we are encouraging occasion work from the office. And having a Watermark / Transparent Virtual Background feature (where we can show real office floor or a meeting room and also add an organizational) is a MUST and very Strategic feature.

  • Guest commented
    April 28, 2021 10:37
  • Guest commented
    April 28, 2021 10:35

    this feature is a must. it should be called "add Watermark".