User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Add insight in Audio/Video stats on CVI calls when a Cisco Endpoint is used

Request for having the opportunity to check the Audio, Video and Share stats of a call through Teams CVI when a Cisco endpoint is used.
This way, clients would not have to submit tickets with both Microsoft Teams and Webex supports for checking the quality. As instead, they'll be able to troubleshoot for data loss by themselves (from their end)

  • Petar Tsenkov
  • Feb 24 2021
  • Already exists
  • Guest commented
    November 13, 2023 13:27

    Ron, is this for on-prem registered devices, i don't see the stats in the control hub. Do you search the VTC number from the teams invite?

  • Guest commented
    November 09, 2023 21:37

    Ron,

    When I go to live meetings in control hub, MS teams meetings using CVI do not show up. That's how I took this request as.

  • Ron Lewis commented
    November 09, 2023 20:59

    Cloud registered or edge with Webex optimizatioin stats available in Control Hub for sometime now...this is older idea, marking as available now by Ron Lewis

  • Guest commented
    January 05, 2023 16:08

    this would be helpful to see live call stats or previous meetings for troubleshooting on the audio video.