User Community Feedback

In a call scenario where a call comes in from the PSTN to a Broadcloud number and the call is forwarded back to the PSTN, we want to be able to select to send the original calling number for the call forward or the original called number (the Broadcloud number) as the calling number.

We are asked this feature by many customers. The use case is this : a customer that uses Broadcloud, but in off-hours configure a call forward to a PSTN number (a CallCenter, a Cell phone, ) and they want to know what was the original called number for different call treatment.

This is a useful feature available in many PBXs.