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End date correction for recurring meetings

When creating a new recurring meeting, when the end date is set, it does not include that date in the final schedule. Example: If setting up a meeting that occurs weekly on Wednesdays from 9-10 a.m. and the end date is set as April 14th (2021), it does not include April 14th as one of the dates and actually ends on April 7th instead. The cut off time is set as the meeting start time (9 a.m.), instead of cutting off at the meeting end time (10 a.m.).

  • Ivy Schuster
  • Mar 18 2021
  • Not likely to implement
Webex App: Meetings: Scheduling & Templates
  • May 10, 2021

    Admin response

    Marking as "Not likely to implement" as this is a bug and not a feature request.

    Please open a TAC support case and escalate as necessary as this appears to be a bug.

  • Ivy Schuster commented
    10 May, 2021 07:10pm

    I have now opened a support case on this issue.

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  • Admin
    Michael McGary commented
    10 May, 2021 06:22pm

    Is there a TAC support case opened on this? Please treat this as a bug and go through TAC escalation if necessary.

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  • Ivy Schuster commented
    10 May, 2021 02:39pm

    RecurringTest screenshot shows a test meeting using the online Webex interface. It has been set as recurring on Mondays and Wednesdays, starting today, with an end date as May 19th (a Wednesday).

    The Calendar screenshot is after I accepted the meeting within Outlook. Not shown in the screenshot are the meetings showing on May 10th and 12th. This screenshot shows the meeting on Monday, May 17th but it is not showing on Wednesday, May 19th, even though I set that as the end date.

    I have also tested this in the Webex desktop App. It completes the request correctly. I have included those screenshots as well (on Tuesdays and Fridays, with end date set as May 21st). They are AppRecurringTest and AppCalendar.

    Our institution has used Webex since early 2020. If this is a bug and not an enhancement, where do I submit that fix request?

    AppRecurringTes...
    AppCalendar.JPG
    RecurringTestCa...
    RecurringTestSc...
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