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Make Audio Call menu match the Org settings for call button dialling preference

When we set the Call Button dialling preference options at the Organisation level, this ensures users are guided to select the call option we decide - but this doesnt do anything for those users who use the Audio Call menu from right-clicking the contact in Chat. This menu always puts CallinWebex first. It is hard enough trying to train users to call with internal numbers without having inconsistent menus to work with.

  • Guest
  • Mar 18 2021