User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Add Search to Agent Transfer

We need the ability to search for an agent in the drop down list when transferring a call to an agent

This will make the feature easier to use for teams that have a large number of agents rather than having to manually scroll down the list

  • Chris Bailey
  • Mar 19 2021
  • Already exists