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Add Search to Agent Transfer

We need the ability to search for an agent in the drop down list when transferring a call to an agent

This will make the feature easier to use for teams that have a large number of agents rather than having to manually scroll down the list

Chris Bailey
Mar 19 2021
Already exists

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Comments (2)
Votes (3)

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Rajiv Krishnan commented

March 22, 2021 10:02

Provided in WxCC 2.0 Desktop : https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/webexcc/desktop_20/webexcc_b_20-desktop-user-guide/cjp_b_30-cisco-webex-contact-center-agent_chapter_010.html#task_1DF1D088639837520AEE6A214A171E86

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Eyal Lerner commented

March 19, 2021 14:40

Absolute must!

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