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Freshdesk connector to embed WxCC agent desktop controls within Freshdesk agent UI

One of our marquee customer is using SalesForce and Freshdesk for different BUs - while we are able to use SF Connector to embed agent controls with SalesForce we are unable to do so with Freshdesk application - can you please provide a connector for Freshdesk ?

  • Guest
  • Apr 26 2021
  • Not likely to implement
  • Admin
    Rajiv Krishnan commented
    4 May, 2021 06:53am

    This can be considered as a Professional Services engagement, plase reach out to : Prakash Kini (prkini) <prkini@cisco.com>