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Ultra Wide Resolution Fix in Webex Teams

Need parity between sharing from the webex teams app vs. sharing to a personal webex endpoint. When joining a meeting from the endpoint that is paired with Wbx Teams works fine on Ultra Wide screens to share the browser or application but when sharing from the Webex Teams App it will not show just the browser or application and if you share your entire screen the resolution is so small for other participants its useless. This should work either way.

  • Kris See
  • Apr 27 2021
  • Need more info
  • Jacob Bauer commented
    3 Feb 11:26am

    Another extreme example of a small window on a big screen resulting in a lot of wasted space. The participants should see a full screen or a bigger resolution of the shared program window.

  • Guest commented
    27 Jan 10:21am

    If I'm sharing application window which takes f.ex. half on the screen, audience is seeing application window on the half of the screen and second half of the shared screen is gray area. I think audience should see only application - not gray area.

  • Guest commented
    13 Aug, 2021 10:23pm

    I don't believe so, it will share the entire desktop but it will be blank and only the application to be shared will be shared. This creates a great deal of wasted space and the larger the sharers resolution the more difficult for each participant to read it.

  • Admin
    Chenggang Tang commented
    29 Jun, 2021 07:21am

    @a b, sorry for haven't been understanding that correctly. I see your problem now.

    The problem is in Webex Meetings app. I have assigned this Aha to Meetings app team. They will take care of this.

    Thanks again.


  • Guest commented
    28 Jun, 2021 10:39pm

    I tried "Application Share" on my 3440 x 1440 monitor but webEx still shows the ENTIRE screen (I can see content in the shared window but the rest of the area is all grey). I was really hoping Cisco's Admin knows their product before suggesting a "solution." WebEx is behind Zoom in this feature PERIOD. LOL, Zoom is founded by former Cisco engineer. No Wonder!!!

  • Admin
    Chenggang Tang commented
    7 May, 2021 09:29am

    Hi Kris, we do have "Application Share" feature, when you start sharing, you can choose which application window to share, then peer will only see the application window instead of your whole screen.
    Is this what you wanted?