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Webex meetings support giving keyboard and mouse control to another user, but screen share in a 1:1 space does not. It would be great if keyboard/mouse control could be shared in a 1:1 screen share.
This should be working already by sharing screen and then giving control
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You can just do it in a regular Webex Meeting - When the customer is sharing the screen, go to the far left, and click the second button from top (the little bar is on the far left, and has 4 buttons). It will allow you to request mouse/keyboard.
https://help.webex.com/en-us/WBX21180/How-Do-I-Allow-an-Attendee-to-Remotely-Control-Shared-Software
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It'll be great if we can allow users to give control to the other user when in a 1:1 screen share session
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