Add Agent status Ready by default instead of

Add Agent status Ready by default instead of Not Ready

Add Agent status Ready by default instead of Not Ready for the Contact-Center agents is necessary for the business operations. I am asking to add this feature in the next release of CUCM/USSX to be configured part of the global or site configurations.

Ahmad ALERAQI
May 3 2021
Not likely to implement

Contact Center

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Rajiv Krishnan commented

4 May, 2021 06:54am

Not heard of this ask from customers, not likely to implement.

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Add Agent status Ready by default instead of Not Ready

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Add Agent status Ready by default instead of Not Ready

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