Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.
NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.
Add Agent status Ready by default instead of Not Ready for the Contact-Center agents is necessary for the business operations. I am asking to add this feature in the next release of CUCM/USSX to be configured part of the global or site configurations.
Not heard of this ask from customers, not likely to implement.
Attachments Open full size