User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Make Send feedback Link go to this site instead of the support site

Currently in settings the send feedback button links to the Cisco support page and you have to open a ticket. Instead it should link to this site.

  • Guest
  • May 12 2021
  • Need more info
  • Guest commented
    12 May, 2021 06:03pm

    This is in reference to the iOS app. Once you select the menu with your picture there is a Send Feedback option. It directs the user to help.webex.com and it should instead direct the user to this site ciscocollabcustomer.ideas.aha.io. There is already a help option in the app and the help.webex.com site only allows you to submit a ticket if you want to send feedback.