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Multiple account setting in Webex app

I use different Webex accounts for different business units. I have to sign-out -> sign-in when switching account.

I hope multiple account information can be saved in Webex app (desktop / mobile). (like slack or MS Teams)

  • Guest
  • May 20 2021
  • Planned
  • Guest commented
    19 Jun 09:38pm

    Alot of other apps do this already, sad that it is still not supported by Cisco.

  • Guest commented
    24 May 02:32pm

    Same, Working with two different webex account. One for business and one for development. Logging into both accounts would be ideal so I am not missing business messages while doing development testing.

  • Alper Savas commented
    9 May, 2023 12:16pm

    This would be an amazing feature. Logging off and logging back in for each account is so inefficient.

  • Guest commented
    5 Feb, 2023 08:27pm

    I'm working for two different companies using Webex. Probably we are switching to Microsoft Teams as multible accounts are working there.

  • Guest commented
    11 Oct, 2022 02:37pm

    Multiple Customers that expect me to use their organization's account.

  • Uwe Kunzmann commented
    4 Jul, 2022 02:43pm

    different customers at the same time. All should see my actual status.

  • Guest commented
    13 May, 2022 11:58am

    Facing same challenges, both our company and client are using webex and got 2 web ex accounts.

  • Jason Maderios commented
    28 Mar, 2022 09:08am

    Same. Work account and startup business account.

  • Guest commented
    8 Mar, 2022 10:14am

    Same here, I'm working for my University while being a student at said University at the same time. It's a real hassle switching multiple times a day.

  • Guest commented
    3 Jan, 2022 07:32pm

    Ability to switch between multiple accounts just seems like something that should exist already?

    I have a work and personal WebEx account and always forget to log out / log in before a meeting, which means my personal avatar shows up at work and my work avatar shows up with family all the time.

  • Kashif Iqbal commented
    15 Dec, 2021 06:24pm

    Can we please get a response on this very sought after feature from Webex team and its timelines ?

  • Kashif Iqbal commented
    15 Dec, 2021 05:55pm

    Please add this feature , similar to Teams app

  • Hoblit commented
    3 Dec, 2021 08:15pm

    I'm probably a little behind because I felt like it took me too long to find this. But I didn't see much mention of it in my documentation and web searches, so I wanted to make mention of it just in case others missed it too.

    In a pinch, there does seem to be a way to run two accounts at the same time. It's a web or 'browser' version running on the link below:

    The above will allow you to log into Webex with a second account while simultaneously running the Webex application. There are limitations as it does not have a free-standing-dial-pad and limits calls (which are actually just instant meetings) to contacts.

    It may not be a solution for everyone, but it can be a bit of a work-around for some as Cisco continues to work on ways to allow the application to associate with more than one account at a time. (Or allow a second running instances of the application itself.)

  • Hoblit commented
    1 Dec, 2021 07:13pm

    I'll go even further and note that I truly believe this is a major oversight on Cisco-Webex developers.

    From the perspective of onboarding thousands of users for our customer base, hundreds of them already have Webex accounts.

    They are unable to run the softphone client we provide while also retaining use of their current Webex licensing with all of their business clients. Without the ability for them to run two instances of Webex at the same time, we are forcing THEM to sign out and back in and out again, and back in again.

    Additionally, UC-One is being decommissioned and we have to migrate customers to Webex as well. Meaning that we are creating this specific problem for some of our users who were able to be logged into UC-One and Webex at the same time.

    At the very least, there should be a Webex-for-Web that works without calling the installed application. And instead, allow direct calling over our network via alternative VOIP components, somehow. (I realize that is not an easy task but 'something' needs to be done.)

    We too at Charter Communications Inc. need a way for two accounts to be logged in at one time on the same workstation.

  • Uvaise Ahamed commented
    24 Nov, 2021 01:45pm

    This should already be a feature. Or atleast it should support dual apps / app clone in android phones .

  • Guest commented
    16 Nov, 2021 08:12am

    As Webex becomes more popular this would be a nice feature for freelancers which work for different customers.

  • Guest commented
    28 Oct, 2021 02:57pm

    Upvote this feature. Very annoying when managing multiple clients.

  • April Diehl commented
    9 Oct, 2021 08:02pm

    I agree, this is impossible to keep up with different accounts, which in many cases is a necessity

  • Guest commented
    21 Sep, 2021 11:13am

    This should already be a thing. Please add this feature.