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Collapse and Expand option for Webex Teams thred


In Webex Teams, when someone starts a thread there is no option to collapse that thread/messages. It would be better to have main message displayed with option to collapse or expand that thread.

  • Vaijanath Sonvane
  • Jun 16 2020
  • Future consideration
  • Ferran Garriga commented
    18 Aug, 2022 04:50pm

    absolutely +1

  • Guest commented
    1 Jul, 2022 07:56pm


  • Guest commented
    14 Jun, 2022 05:00pm

    +1. I find WebEx extremely difficult to use because I have to sift through tons of messages in a space.

  • Guest commented
    29 Mar, 2022 02:57pm

    After a couple days ooo it takes a couple minutes to go through "what's interesting and what's not" in tools like slack which have this feature whereas it takes like forever to go through the messages in Webex as you've to read every single message from every thred... Please please please make it if not general available available for users to choos which type of threading they prefere :)

  • Kurtis Watkinsbastian commented
    24 Mar, 2022 07:37pm

    The lack of this feature is the #1 hurdle to user adoption in our environment. We now have users moving back to Slack in our environment..... What is the status of this?

  • Guest commented
    24 Mar, 2022 07:26pm

    The lack of this feature is the #1 hurdle to user adoption in our environment

  • Guest commented
    21 Mar, 2022 06:12pm

    I keep hoping this will be a thing...

  • Pavel Shapoval commented
    8 Mar, 2022 02:01pm

    How it is not implemented yet? Are you serious? After having used Slack extensively using WebEx teams feels like going back in time, 10 years at least.

  • Guest commented
    9 Nov, 2021 03:34pm

    This would be very helpful. My work uses these chats for MANY ongoing conversations at once and this would help immensely. We are pushing to go back to Microsoft teams just to get back small features like this. Also having conversations bump back to the bottom of the chat rather than staying further up like MS teams would be very helpful.

  • Guest commented
    3 Nov, 2021 06:47pm

    PLEASE make this a feature! Also, please make it such that when CTRL is held down & the incoming "collapse thread" button is clicked, all threads in a given space would close.

  • Guest commented
    3 Nov, 2021 04:09pm

    Agree, this would be very helpful.

  • Paul J commented
    3 Nov, 2021 04:06pm

    Agree that current implementation is difficult to navigate and cluttered

  • Tyler Jorden commented
    3 Nov, 2021 04:00pm

    Agree 100%. What's the point of the thread with the current implementation?

  • DJ F commented
    24 Sep, 2021 03:10pm

    I absolutely concur. The purpose of a thread is to make chat windows cleaner to view and you don't get that unless you can collapse the thread.

  • Andrew H commented
    14 Sep, 2021 07:15pm

    Nearly 2 years after I had to start using Webex, and not only is this basic and necessary feature still missing, but it's only a "Future consideration" instead of planned. This is ridiculous. Why does Cisco insist on having garbage threaded conversation functionality?

    It is impractical having to jump around so much or scroll back and forth 3 miles to read a message in the thread when you could just have threads collapsed with a link to open them in a new pane. Please prioritize and plan for this feature to be released as soon as possible.

  • Kurtis Watkinsbastian commented
    3 Sep, 2021 02:44pm

    . Can’t hide or collapse threads. It’s just an indented message. What is the point of the thread if you can’t collapse it? This is especially relevant to our escalations, where we frequently have long threads and often have to go back to older threads. The “new messages” button isn’t quite as helpful as the “threads” indicator/channel in slack due to this same reason.
    This is really the biggest hindrance to our current workflow – replies in old threads are getting missed due to the poor visibility.

  • Mark Holden commented
    8 Jul, 2021 09:25am

    Agreed on this !!

  • Andrew Wong commented
    8 Jul, 2021 05:22am

    Threads need to be collapsible otherwise the main message feed will get clogged. It makes it harder to find the originating topic message that spawned the thread. Simpler is better here.

  • Guest commented
    22 Jun, 2021 03:23pm

    Having used MS Teams for the last 2 years, this feature is a must, why have threads if the chat is just going to be cluttered with responses either way. This would help keep everything more organized which is a bust for most businesses

  • Ian kirkpatrick commented
    20 May, 2021 04:46pm

    I'm used to posting error logs and commenting on threads a lot, and if there's no way to collapse anything, then it really hinders ability to communicate without blasting a chat

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