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Collapse and Expand option for Webex Teams thred


In Webex Teams, when someone starts a thread there is no option to collapse that thread/messages. It would be better to have main message displayed with option to collapse or expand that thread.

  • Vaijanath Sonvane
  • Jun 16 2020
  • Shipped
  • Beth Frost commented
    10 Oct, 2023 05:18pm

    It was released in Windows 43.8, but it is gone in 43.9. WebEx - when will this be back in a Windows release? This is a very necessary feature!!!

  • Beth Frost commented
    6 Sep, 2023 11:01pm

    It says "Shipped" but seems only in Mac version?

  • Beth Frost commented
    6 Sep, 2023 11:00pm

    Any update on when it will be in the Windows app?

  • Maham Fatima commented
    11 Jul, 2023 05:23pm

    Hello folks, I can finally see this feature in the latest WebEx release for Mac. It's still not there in the mobile app, but here is the hope.

  • Casey Cummings commented
    6 Jun, 2023 05:00pm

    WebEx is such a poor user experience without this. Please please please add this feature!

  • Bojan Zivancevic commented
    20 Mar, 2023 10:18am

    This is a must have. Insane amount of spaces need collapsed views, grouping space into manageable groups. Anyone ever used slack would immediately know why.

  • Anjali Misra commented
    13 Mar, 2023 02:27pm

    In webex, can we ensure that replies to a thread are hidden, and the user can click onto that specific thread rather than have all replies in the same main space. Makes it allot tidier :)

  • Anjali Misra commented
    13 Mar, 2023 02:26pm

    Need collapsible threads feature. The thread notification should come as a separate entity in the left panel, so that we dont have to scroll up on if a new reply comes to an old thread

  • Anjali Misra commented
    13 Mar, 2023 02:00pm

    One of the most important usability features is to have ability not only to have groups, but to collapse and expand them in a hierarchical manner.. There are tons of webex spaces (slack channels) and if we cannot collapse/expand - which webex cannot do - it is very tedious to move around vast amount of spaces.

  • Anjali Misra commented
    10 Mar, 2023 04:10pm

    Can we have a new feature to collapse threads in the main space and open thread on the right side similar to Slack so we can focus better on the replies to the thread

  • Anjali Misra commented
    10 Mar, 2023 03:34pm

    Conversation: while Webex does support answering in a thread, one has always to select answer in thread. In slack there is a an option to open a sidebar where the conversation opens and one can directly write. In the main room/channel, lengthy conversations are collapsed and can be expanded on demand. While used threading/conversation a lot in slack, I find it more difficult and with more limitations in Webex.

  • Anjali Misra commented
    7 Mar, 2023 05:21pm

    The thread view of webex is not helpful, since it’s not collapsable, so having multiple conversations in one space is not working

  • Guest commented
    7 Mar, 2023 01:50pm

    From one of my users:

    It would be nice if you could collapse a "thread" (conversation with replies) It would become bolded and have a badge if there were new replies in a thread. Makes it easier to catch up on a space that's busy or you have not visited in a while (hello, back from vacation!)

  • Mayank Jain commented
    21 Feb, 2023 09:26am

    I see it is open from 2020. Any timeline for the feature?

  • Mayank Jain commented
    21 Feb, 2023 09:25am

    Highly needed feature to make webex usable for me. Threads were the main difference that made large groups successful.

  • Peter Nickolov commented
    17 Feb, 2023 11:34pm

    Having the threads collapsed by default and also not receiving notifications for new posts in threads that I haven't posted in yet would be good (but collapse/expand capability is first need)

  • Peter Nickolov commented
    17 Feb, 2023 11:32pm

    Yes please, as soon as possible. This is probably the biggest obstacle to using Webex messages well in teams.

  • Ferran Garriga commented
    18 Aug, 2022 04:50pm

    absolutely +1

  • Guest commented
    1 Jul, 2022 07:56pm


  • Guest commented
    14 Jun, 2022 05:00pm

    +1. I find WebEx extremely difficult to use because I have to sift through tons of messages in a space.

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