User Community Feedback

It was released in Windows 43.8, but it is gone in 43.9. WebEx - when will this be back in a Windows release? This is a very necessary feature!!!

It says "Shipped" but seems only in Mac version?

Any update on when it will be in the Windows app?

Hello folks, I can finally see this feature in the latest WebEx 43.6.0.26407 release for Mac. It's still not there in the mobile app, but here is the hope.

WebEx is such a poor user experience without this. Please please please add this feature!

This is a must have. Insane amount of spaces need collapsed views, grouping space into manageable groups. Anyone ever used slack would immediately know why.

In webex, can we ensure that replies to a thread are hidden, and the user can click onto that specific thread rather than have all replies in the same main space. Makes it allot tidier :)

Need collapsible threads feature. The thread notification should come as a separate entity in the left panel, so that we dont have to scroll up on if a new reply comes to an old thread

One of the most important usability features is to have ability not only to have groups, but to collapse and expand them in a hierarchical manner.. There are tons of webex spaces (slack channels) and if we cannot collapse/expand - which webex cannot do - it is very tedious to move around vast amount of spaces.

Can we have a new feature to collapse threads in the main space and open thread on the right side similar to Slack so we can focus better on the replies to the thread

Conversation: while Webex does support answering in a thread, one has always to select answer in thread. In slack there is a an option to open a sidebar where the conversation opens and one can directly write. In the main room/channel, lengthy conversations are collapsed and can be expanded on demand. While used threading/conversation a lot in slack, I find it more difficult and with more limitations in Webex.

The thread view of webex is not helpful, since it’s not collapsable, so having multiple conversations in one space is not working

From one of my users:

It would be nice if you could collapse a "thread" (conversation with replies) It would become bolded and have a badge if there were new replies in a thread. Makes it easier to catch up on a space that's busy or you have not visited in a while (hello, back from vacation!)

I see it is open from 2020. Any timeline for the feature?

Highly needed feature to make webex usable for me. Threads were the main difference that made large groups successful.

Having the threads collapsed by default and also not receiving notifications for new posts in threads that I haven't posted in yet would be good (but collapse/expand capability is first need)

Yes please, as soon as possible. This is probably the biggest obstacle to using Webex messages well in teams.

absolutely +1

+1

+1. I find WebEx extremely difficult to use because I have to sift through tons of messages in a space.