User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Delete Chat history in Webex App

Possibility to have the option to delete the chat history if needed, because of critical content is in it. If you press "leave", the Chat with a user is still available if you open a chat with the user again.

  • Guest
  • May 26 2021
  • Future consideration
  • Stiven Stiven commented
    March 16, 2023 07:52

    Dear Webex developers, I think this option is starting to be a must! The lack of such a simple option creates the impression of a poorly thought-out program and not friendly-user interface, because a good product is created from simple things. Also, Webex servers are loaded with a lot of useless information from user conversations.

    Please implement this simple feature as soon as possible, otherwise you risk losing customers.

  • Ronald Schenkermayr commented
    October 18, 2022 08:54

    I have more and more customers requests that they need a way to delete the chat history individually for certain users or at least to permanently hide their view to chat history of certain chats.

  • Guest commented
    July 12, 2022 14:02

    I desperately need this. I have so many conversations and old conversation.

  • Guest commented
    March 18, 2022 15:24

    i need that delete all chat history like clear cache cleared all deleted messages

  • Ed Thrussell commented
    June 29, 2021 08:46

    Couldn't agree more