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Make a Toggle for Local Mute/Unmute Tone

We like the tone for accessibility but also have many reasonable complaints raised by those it annoys. Other meeting software does not have the tone and it makes adoption tougher not having a control on this. Here is an example of feedback I receive:

It's unnecessary. No other meeting platform (Teams, Zoom, even Skype!) has a mandatory signal to let us know that we are muted, and we do just fine without that!

It's distracting. Though it doesn't fully drown out the other speaker's audio, it takes attention away from it, which can make comprehension difficult for people with hearing loss and for English language learners.

It's inconvenient. Webex prides itself on being customizable, e.g., I can decide if there is a sound when people arrive/leave, so why can't I customize this basic of a setting?

  • Randall Colelli
  • May 27 2021
  • Future consideration
  • Attach files
  • Guest commented
    6 Aug 08:35am
    We use webex in large gatherings and this mute unmute tone is so annoying especially if we are playing a loud video then unmute for someone to speak after it
  • Charles Kelsoe commented
    1 Aug 09:14pm

    Fortunately my company left Webex for a suppiorer experience using Zoom. However, we have a few customers who have not seen the light and still use Webex. This issue is one of many annoyances that should be simple to resolve.

  • Guest commented
    15 Jul 06:21pm

    I signed up here just to add my voice, the beeping on mute/unmute makes this software annoying to use.

  • Guest commented
    15 Jul 01:04am

    The is very annoying and not necessary

  • Guest commented
    14 Jul 02:06pm
    It's a silly idea to have the mute be so loud and to not have an option to disable it, is crazy.
  • Guest commented
    11 Jul 11:25pm


  • Guest commented
    5 Jul 07:02pm

    Another vote for this.
    The beep is SOOOOO loud.

  • Guest commented
    5 Jul 05:04pm

    Another vote for a toggle for local mute/unmute. Or at least a less disruptive sound!

  • Guest commented
    23 Jun 03:24pm
    Please 🙏
  • Guest commented
    22 Jun 12:25pm

    Please, please fix this. It is so disruptive. Please. I will help contribute to whatever codebase necessary to make this turn-off-able, for free. PLEASE!

  • Guest commented
    17 Jun 06:20pm


  • Matt Arildsen commented
    1 Jun 09:03pm

    This is so terrible. Please change this. Even set the default to this not being a thing. Did a focus group request this at any point?

  • Douglas Gonçalves commented
    1 Jun 06:22pm

    Please, remove the sound! It's very annoying, specially in calls with a large audience

  • Guest commented
    31 May 01:31pm

    Yes please remove the sound!!

  • David Ankin commented
    26 May 01:31pm

    wishing cisco team the literal worst for this! please fix!

  • Guest commented
    24 May 01:06pm

    Please fix this, very annoying...

  • Guest commented
    24 May 01:05pm

    Still not fixed?? 2 years of the pandemic into online meetings and this is still happening... Literally the worst 'zoom' equivalent software ever.

  • Alex White commented
    18 May 06:55pm

    Please please please implement this.

    At a minimum, a toggle would help. Ideally, we could have options for different tones of varying lengths, volume, etc.

    The existing double-beep is so unnecessarily harsh, and it really impedes the flow of conversation. I know that technically only I can hear my own Webex's beeps, but I find that it's so loud as to create an echo in the room, so I end up pausing for a full second before speaking to ensure the echo has dissipated.

  • James Nichols commented
    13 May 04:05pm

    WebEx meetings are painful. Thankfully we don't use them internally but some of our customers do and it really lowers my mood when i need to speak. This is such a harsh sound. If not giving the option, the volume should be lowered or a less harsh sound should be used. This is a serious usability issue that should be addressed.

  • Jeremiah Rivera commented
    22 Apr 06:00am

    Can this be configurable? Let the user decide if they want it or not.

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