User Community Feedback

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Make a Toggle for Local Mute/Unmute Tone

We like the tone for accessibility but also have many reasonable complaints raised by those it annoys. Other meeting software does not have the tone and it makes adoption tougher not having a control on this. Here is an example of feedback I receive:

It's unnecessary. No other meeting platform (Teams, Zoom, even Skype!) has a mandatory signal to let us know that we are muted, and we do just fine without that!

It's distracting. Though it doesn't fully drown out the other speaker's audio, it takes attention away from it, which can make comprehension difficult for people with hearing loss and for English language learners.

It's inconvenient. Webex prides itself on being customizable, e.g., I can decide if there is a sound when people arrive/leave, so why can't I customize this basic of a setting?

  • Randall Colelli
  • May 27 2021
  • Future consideration
  • asdfasdfasdfwefasdvcxvz zzxcvzxcvzx commented
    25 Oct 08:41pm

    This is a terrible feature, please fix it, every other major platform has an option to turn this off.

  • Michael Miller commented
    24 Oct 06:26pm

    FIX THIS NOW!! IT'S BEEN A PROBLEM FOR DECADES!

  • Guest commented
    17 Aug 01:05pm

    It is overly loud and depending on latency, other users can hear the beep from the person's mic when they unmute.

  • Guest commented
    6 Aug 08:35am
    We use webex in large gatherings and this mute unmute tone is so annoying especially if we are playing a loud video then unmute for someone to speak after it
  • Charles Kelsoe commented
    1 Aug 09:14pm

    Fortunately my company left Webex for a suppiorer experience using Zoom. However, we have a few customers who have not seen the light and still use Webex. This issue is one of many annoyances that should be simple to resolve.

  • Guest commented
    15 Jul 06:21pm

    I signed up here just to add my voice, the beeping on mute/unmute makes this software annoying to use.

  • Guest commented
    15 Jul 01:04am

    The is very annoying and not necessary

  • Guest commented
    14 Jul 02:06pm
    It's a silly idea to have the mute be so loud and to not have an option to disable it, is crazy.
  • Guest commented
    11 Jul 11:25pm

    YESYEYESYSEYSE

  • Guest commented
    5 Jul 07:02pm

    Another vote for this.
    The beep is SOOOOO loud.

  • Guest commented
    5 Jul 05:04pm

    Another vote for a toggle for local mute/unmute. Or at least a less disruptive sound!

  • Guest commented
    23 Jun 03:24pm
    Please 🙏
  • Guest commented
    22 Jun 12:25pm

    Please, please fix this. It is so disruptive. Please. I will help contribute to whatever codebase necessary to make this turn-off-able, for free. PLEASE!

  • Guest commented
    17 Jun 06:20pm

    PLEASE PLEASE PLEASE DISABLE THIS ANNOYING TONE! IT IS UNNECESSARY AND SUPER DISRUPTIVE!

  • Matt Arildsen commented
    1 Jun 09:03pm

    This is so terrible. Please change this. Even set the default to this not being a thing. Did a focus group request this at any point?

  • Douglas Gonçalves commented
    1 Jun 06:22pm

    Please, remove the sound! It's very annoying, specially in calls with a large audience

  • Guest commented
    31 May 01:31pm

    Yes please remove the sound!!

  • David Ankin commented
    26 May 01:31pm

    wishing cisco team the literal worst for this! please fix!

  • Guest commented
    24 May 01:06pm

    Please fix this, very annoying...

  • Guest commented
    24 May 01:05pm

    Still not fixed?? 2 years of the pandemic into online meetings and this is still happening... Literally the worst 'zoom' equivalent software ever.

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